Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: February 12, 2026
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Medical history and current symptoms (for consultations)
- • Photos of affected areas (when provided for diagnosis)
- • Payment information (processed securely through third-party providers)
- • Communication preferences and consultation history
Automatically Collected Information
- • IP address and browser information
- • Device type and operating system
- • Pages visited and time spent on our website
- • Cookies and similar tracking technologies
How We Use Your Information
- Medical Consultations: To provide personalized dermatological advice and treatment recommendations
- Communication: To send appointment reminders, follow-up care instructions, and important updates
- Service Improvement: To enhance our platform and develop new features
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud and ensure platform security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Healthcare Providers
With licensed dermatologists for consultation purposes, bound by medical confidentiality
Service Providers
With trusted third-party services for payment processing, cloud storage, and platform functionality
Legal Requirements
When required by law, regulation, or legal process
Data Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- • SSL/TLS encryption
- • Secure data centers
- • Regular security audits
- • Access controls
Administrative Safeguards
- • Employee training
- • Data access limitations
- • Incident response procedures
- • Regular policy updates
Your Rights
You have certain rights regarding your personal information:
Access & Portability
Request a copy of your personal data and consultation history
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Restriction
Limit how we process your personal information
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@skincarpet.com
Address: Vidhyadhar Nagar, Jaipur, Rajasthan, India-302039
Response Time: We will respond to your inquiry within 30 days