Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: August 27, 2025

Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Medical history and current symptoms (for consultations)
  • • Photos of affected areas (when provided for diagnosis)
  • • Payment information (processed securely through third-party providers)
  • • Communication preferences and consultation history

Automatically Collected Information

  • • IP address and browser information
  • • Device type and operating system
  • • Pages visited and time spent on our website
  • • Cookies and similar tracking technologies

How We Use Your Information

  • Medical Consultations: To provide personalized dermatological advice and treatment recommendations
  • Communication: To send appointment reminders, follow-up care instructions, and important updates
  • Service Improvement: To enhance our platform and develop new features
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and ensure platform security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Healthcare Providers

With licensed dermatologists for consultation purposes, bound by medical confidentiality

Service Providers

With trusted third-party services for payment processing, cloud storage, and platform functionality

Legal Requirements

When required by law, regulation, or legal process

Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption
  • • Secure data centers
  • • Regular security audits
  • • Access controls

Administrative Safeguards

  • • Employee training
  • • Data access limitations
  • • Incident response procedures
  • • Regular policy updates

Your Rights

You have certain rights regarding your personal information:

Access & Portability

Request a copy of your personal data and consultation history

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data (subject to legal requirements)

Restriction

Limit how we process your personal information

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]

Address: Vidhyadhar Nagar, Jaipur, Rajasthan, India-302039

Response Time: We will respond to your inquiry within 30 days