Legal Agreement

Terms of Service

Please read these terms carefully before using our dermatological consultation services.

Last updated: August 27, 2025

Acceptance of Terms

By accessing and using Skin Carpet's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Important: If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Skin Carpet.

Our Services

Dermatological Consultations

Skin Carpet provides online dermatological consultation services including:

Medical Services

  • • Skin condition diagnosis
  • • Treatment recommendations
  • • Follow-up consultations
  • • Prescription services

Aesthetic Services

  • • Cosmetic consultations
  • • Anti-aging treatments
  • • Hair restoration therapy
  • • Body contouring advice

Note: Our services are provided by licensed dermatologists and are intended to supplement, not replace, in-person medical care when appropriate.

User Responsibilities

You agree to:

Provide Accurate Information: Supply truthful and complete medical history, symptoms, and personal information
Follow Medical Advice: Adhere to treatment recommendations and seek emergency care when advised
Respect Confidentiality: Not share login credentials or consultation details with unauthorized parties
Use Services Appropriately: Not misuse our platform for illegal or inappropriate purposes
Pay Fees: Remit all consultation fees and charges as agreed

Payment Terms

Consultation Fees

  • • Fees are due at the time of booking
  • • Prices are displayed in Indian Rupees (INR)
  • • Payment is processed securely through trusted providers
  • • Receipts are provided for all transactions

Refund Policy

  • • Refunds available within 24 hours of booking
  • • No refunds after consultation begins
  • • Technical issues may qualify for refunds
  • • Refunds processed within 5-7 business days

Insurance: Currently, our services are not covered by insurance. Please check with your provider for potential reimbursement options.

Limitations and Disclaimers

Service Limitations

Emergency Situations

Our services are not intended for medical emergencies. Seek immediate medical attention for urgent conditions.

Diagnostic Limitations

Online consultations may have limitations compared to in-person examinations. Additional testing may be recommended.

Technology Dependence

Service quality depends on internet connectivity and device functionality. Technical issues may affect consultation quality.

Liability Disclaimer

Skin Carpet provides consultations in good faith but cannot guarantee specific outcomes. Users are responsible for following up with appropriate medical care as recommended.

Privacy and Data Protection

Your privacy and data security are paramount to us:

Data Handling

  • • Medical information encrypted
  • • HIPAA-compliant practices
  • • Limited access controls
  • • Secure data transmission

Your Rights

  • • Access your data
  • • Request corrections
  • • Data portability
  • • Deletion requests

For detailed information, please review our Privacy Policy.

Termination

Either party may terminate this agreement:

By User: You may stop using our services at any time by closing your account
By Skin Carpet: We may suspend or terminate accounts for violations of these terms
Effect of Termination: Access to services will cease, but medical records will be retained as required by law

Contact Information

For questions about these terms or our services:

Email: [email protected]

Address: Vidhyadhar Nagar, Jaipur, Rajasthan, India-302039

Business Hours: Monday to Saturday, 9:00 AM - 8:00 PM IST